Tri-D Travel Agency Company Limited Online Shopping Terms and Conditions

Overview

This website (https://trid.tnbthk.com/) (“Website” or “Tri-D Travel Agency Company Limited Online Store”) is owned and operated by (“Tri-D Travel Agency Company Limited”). Access to and use of this Website and related services (collectively, the “Services”) are provided to you subject to the following terms and conditions and any other applicable laws. By using the Services, such as browsing or placing an order on this Website, you signify your agreement to, acceptance of, and consent to be bound by all of these Terms and Conditions (“Agreement”).

This Agreement does not constitute any relationship (partnership, collaboration, employment, or otherwise) between you and Yuexi, nor does it authorize you to act as a representative or agent of Tri-D Travel Agency Company Limited.

Tri-D Travel Agency Company Limited reserves the right to modify or amend the contents of this Website and any portion of this Agreement at any time. Please visit this Website regularly to review any updates or modifications to this Agreement. Any changes made after an order has been placed will not affect that order, unless we are required by law to make such changes. If you have any questions about this website or this Agreement, please contact us.

Definitions

a. “Customer” means you;

b. “Intellectual Property” means all content on this Website, products and information licensed and authorized by their owners or licensors, including (but not limited to) patents, designs, trademarks, trade secrets, databases or copyrights, whether or not registered or otherwise, and the right to apply for registration, or other intellectual property rights belonging to us or the providers of products and information or their licensors;

c. “Content” means all text, graphics, logos, icons, photographs, images, moving visuals or sounds and combinations thereof, audio, computer programs, and other materials featured, displayed, or used on or in connection with this Website;

d. “Price” means the price of the product on the date of your order;

e. “Product” means the product sold to you on this Website;

f. “Store” means Tri-D Travel Agency Company Limited’s physical stores in Hong Kong and online store;

g. “Tri-D Travel Agency Company Limited Online Store” means this Website and the medium through which [Limited Company] makes products available for sale to customers through this Website; and

h. “We” and “Company” means [ Ltd.]

Eligibility

This website may only be used by persons eighteen (18) years of age or older. If you are thirteen (13) years of age or older but under eighteen (18), you should review these Terms and Conditions with your parent or guardian to ensure that you and your parent or guardian understand and agree to these Terms and Conditions. By using our services, you agree that you have informed your parents and guardians of these Terms and Conditions before use and that they have approved your use in accordance with these Terms and Conditions. Tri-D Travel Agency Company Limited reserves the right to only accept orders from persons eighteen (18) years of age or older.

Purchase Eligibility

You must meet the Company’s eligibility criteria in order to place an order with the Company:

4.1 You must be eighteen (18) years of age or older. If you are thirteen (13) years of age or older but under eighteen (18), you may place an order in the presence of your parent or guardian to ensure that you and your parent or guardian understand and agree to the terms and conditions of each purchase.

4.2 You must hold a valid credit/debit card issued by a licensed bank approved by Tri-D Travel Agency Company Limited for payment.

4.3 You must provide personal and payment information (including email address, real name, phone number, billing information, and other information requested on this Website) that you guarantee is valid and accurate.

4.4 By placing an order with us, you authorize Tri-D Travel Agency Company Limited to charge your credit/debit card account for the total price of your order. You also expressly authorize us to use the personal information you provide to conduct appropriate anti-fraud checks, such as credit checks, and to transmit or obtain information about you from third parties (including, but not limited to, credit bureaus or fraud prevention agencies), as necessary, and such agencies may retain records of such information.

4.5 All orders are subject to stock availability and order price confirmation. We cannot hold items you have added to your shopping cart, as items are limited in quantity and may be purchased by other customers.

4.6 This Website is for your personal use only. Without our prior written consent, you may not purchase products from this Website for resale or commercial exploitation.

4.7 Tri-D Travel Agency Company Limited reserves the right to refuse any order that it deems unreliable for credit or other reasons.

License and Website Access

5.1. Tri-D Travel Agency Company Limited grants you a limited license to use this website and its services for your personal use. You may not misuse our online store without Tri-D Travel Agency Company Limited’s express prior written consent. You may not use any automated system or software to extract data from this online store for any purpose. You may not commit or encourage a criminal offense, distribute or transmit viruses, including but not limited to Trojan horses, worms, logic bombs, or any other malicious or harmful technology to the online store, breach confidentiality or post in any manner that is offensive or obscene, hack, destroy data, annoy other users, infringe the proprietary rights of any other person, send any unsolicited advertising or promotional materials, engage in any commercial activities not authorized by Tri-D Travel Agency Company Limited for customized products, or attempt to affect the performance or functionality of the online store or any computer equipment accessed through the online store. Any violation of this provision may constitute a criminal offense under applicable law. In the event of such a violation, Tri-D Travel Agency Company Limited automatically terminates the license granted above, reports the violation to relevant law enforcement agencies, and takes appropriate legal action.

5.2. You may not modify this Website or any portion thereof. This license does not include any sublicense or commercial exploitation of this Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative work from this Website or its contents; any downloading or copying of user data for the benefit of another business; or any use of data mining, robotics, or similar data gathering and extraction tools. This Website or any portion thereof may not be reproduced, copied, sold, resold, browsed, or otherwise exploited for any commercial purpose without the express prior written consent of Tri-D Travel Agency Company Limited. You may not use any tag lines or any other hidden text utilizing the “Tri-D Travel Agency Company Limited” name or trademarks without the express prior written consent of Tri-D Travel Agency Company Limited. Any unauthorized use will automatically terminate the license granted above.

5.3. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to https://ckengineeringhk.com/, provided that the link does not portray Tri-D Travel Agency Company Limited, its related companies, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. Upon request by Tri-D Travel Agency Company Limited, you must remove any hyperlink from your personal website or other digital media linking to this Website. You may not use any Tri-D Travel Agency Company Limited logo, other proprietary graphics, or trademarks in any link without the express prior written consent of Tri-D Travel Agency Company Limited.

Pricing Policy

6.1. Prices displayed on this Website are in Hong Kong Dollars (HKD$) or United States Dollars (USD$) in the Hong Kong Special Administrative Region. Unless there is a manifest error, your order or acceptance constitutes your agreement to pay the price displayed on this Website. While we strive to ensure that the prices displayed on this website are accurate, we cannot guarantee all prices and reserve the right to correct any errors (including that the actual product dimensions will not be exactly the same as those described online).
6.2. If we discover an error in the price of a product you ordered, we will notify you as soon as possible and offer you the option to reconfirm or cancel your order. If we are unable to contact you, we will cancel your order.
6.3. If your credit/debit card is not denominated in Hong Kong dollars, the final payment will be calculated using your card issuer’s fixed exchange rate.
6.4. All orders placed on this website are processed within the local government jurisdiction of the Hong Kong Special Administrative Region and are therefore not subject to applicable taxes and duties.
6.5. Tri-D Travel Agency Company Limited reserves the right to amend product prices and other details without prior notice.
6.6. Prices posted on this website apply only to online purchases.

Payment

7.1. Tri-D Travel Agency Company Limited’s online store uses a third-party payment platform (“PayPal”) or cash on delivery for online transactions and payments. PayPal: If you pay using a third-party payment platform, your credit card information will be collected, processed, or retained by the third party. If you are linked to any third-party payment platform, you or the third party will be solely responsible for any damages or losses arising from or resulting from the use of such payment platform. The Company is not responsible for the content or services provided on third-party websites or platforms.
Cash on Delivery: If you choose cash on delivery, your payment will be collected immediately by our courier or delivery personnel upon delivery of the merchandise.
7.2. The Company will send you an email confirming receipt of your order upon payment. This email acknowledges receipt of your order and does not constitute acceptance of your order. Upon full payment receipt, the Company will send you an email confirming your order, which will be deemed acceptance. Title to the merchandise will not be transferred to you until such time. You bear the risk and responsibility for the transportation of the merchandise upon delivery or collection (as the case may be).
7.3. Tri-D Travel Agency Company Limited may change the payment methods offered on the Tri-D Travel Agency Company Limited online store at any time by posting notice on this website. 7.4. The products and prices displayed on this website are for reference only and are not guaranteed and are subject to change or revision upon payment.

Order Acceptance

8.1. The content on this website (including but not limited to product images, descriptions, prices, availability, and size information) constitutes an invitation to make an offer and should not be considered a legally binding contract.

8.2. Once you have entered your personal and payment details and placed an order on the Tri-D Travel Agency Company Limited online store, we will send you an email confirming receipt of your order. This email only confirms receipt of your order and does not constitute acceptance or any commitment.
8.3. If we accept your order, the relevant sales contract will be effective when we send you an email confirming that the goods under your order have been shipped to you.
8.4. The contract concluded only covers the goods listed in the shipping confirmation email. All sales contracts are written in English and are concluded in the Hong Kong Special Administrative Region. 8.5. We reserve the right to reject an order for any reason at our sole discretion, including, but not limited to, the following:

The product you ordered is out of stock, does not meet our quality standards, or is subject to shipping restrictions for one or all of the ordered products;

We discover that the price or product description is incorrect;

We are unable to obtain authorization for payment; or

You do not meet the purchase requirements outlined in this Agreement.

7.6 If we are unable to accept your order, our staff will contact you as soon as possible.

Order Changes/Cancellations

9.1. All orders cannot be changed or cancelled after payment has been made in the Tri-D Travel Agency Company Limited online store.

9.2. With your consent, if the product you originally ordered is unavailable, we may substitute it with another similar product. Otherwise, the product will be removed from your order and your bill will be adjusted accordingly.

9.3. Substitutions will not be made without your prior consent.

Product Replacements/Refunds

10.1. Product images on this website are for reference only and do not guarantee an exact match to the product description. Customers are not entitled to return products due to discrepancies between the product and the images on this website. For example:
10.1.1. Requests for exchanges/returns/refunds due to subjective reasons will not be entertained. Whether a return is based on subjective reasons is at the sole discretion of Tri-D Travel Agency Company Limited. Subjective reasons include (but are not limited to):
(i) The material or fabric is not as expected: for example, thickness, transparency, or softness/hardness.
(ii) You change your mind, decide that the product does not look good on you, is not as comfortable or beautiful as you expected, or that the size, color, or material is not as you expected.
10.1.2. Requests for exchanges/returns/refunds due to non-quality issues will not be entertained. Whether a product has quality issues is at the sole discretion of TWIST. Non-quality issues include (but are not limited to):
(iMinor defects include: loose threads, traces of powder paint, glue stains, missed stitches, skipped stitches, wrinkled seams, unraveling, snagging, loose threads, loose buttons or other accessories, minor stains, uneven seams in inconspicuous areas, occasional detachment of hot-stitching rhinestones, minor cracking or flaking of printed items, minor floral marks, fuzzing, unevenness, wrinkles, dents, burrs, slight oxidation, and slight unevenness in plating or printing.
(ii) Different monitors or browsers may cause color differences between product images and actual products.
10.1.3. Requests for exchanges, returns, or refunds due to product origin will not be accepted.
10.1.4. No exchanges, returns, or refunds will be accepted for products that have been inspected and signed for.
10.1.5. No exchanges, returns, or refunds will be accepted for products that, in Tri-D Travel Agency Company Limited’s sole discretion, may affect resale. 10.2. Tri-D Travel Agency Company Limited will make all reasonable commercial efforts to ensure that orders are properly fulfilled. If, for any reason, an order cannot be properly fulfilled, please report this to us within 48 hours of delivery or collection by emailing Tri-D Travel Agency Company [email protected] or calling +852-65751716.
10.3. For product exchanges, the product must be unopened and retain its original packaging (including any manuals, certificates, labels, tags, consumables, bags, and boxes (if applicable)). Otherwise, Tri-D Travel Agency Company Limited reserves the right to refuse to exchange the product.
10.4. For any reason, excluding misdelivered orders, customers must immediately notify Tri-D Travel Agency Company Limited, and Tri-D Travel Agency Company Limited reserves the right to refund or provide a replacement product.
10.5. If the customer is charged a fee that is higher than the total price of the product, Tri-D Travel Agency Company Limited will refund the difference. 10.6. Tri-D Travel Agency Company Limited’s liability for products provided is limited to the refund or replacement specified above. All other remedies are excluded.
10.7. Please note that the actual time required for a refund may vary depending on the processing time of the payment method provider. The time it takes for a refund to be credited to your account depends on the card issuing bank; please contact your card issuing bank for details.
10.8. All costs incurred in returning goods are the responsibility of the customer.
10.9. In the event of any dispute, Tri-D Travel Agency Company Limited reserves the right to make the final decision.

Disclaimer and Limitation of Liability

11.1. Tri-D Travel Agency Company Limited does not guarantee that the use of this Website and Services will be reliable, uninterrupted, or error-free.
11.2. Tri-D Travel Agency Company Limited does not guarantee that the Website or any content and services, including descriptions of the Services, are accurate, complete, timely, error-free, or reliable.
11.3. Tri-D Travel Agency Company Limited will use reasonable commercial efforts to protect this information, but you acknowledge that data transmission over the Internet is not a completely secure environment. Tri-D Travel Agency Company Limited cannot guarantee or ensure the security of any information you transmit to us. Any information transmitted to Tri-D Travel Agency Company Limited is at your own risk.
11.4. To the extent permitted by law, Tri-D Travel Agency Company Limited excludes all liability (whether arising in contract, tort, or otherwise, including negligence) arising from:
a. any technical, factual, or textual inaccuracies, errors, or omissions in any information relating to this Website;
b. any inability to use the Website (or any part thereof), including any services;
c. any failure or delay in providing products or services (including any negligence);
d. any misstatements or misrepresentations on or relating to the Website, products, or services;
e. any failure of merchandise to be of merchantable quality for its intended purpose;
f. any viruses or other malware introduced through access to or linking from this Website; and
g. any omissions or errors in information relating to products or services displayed on this Website. 11.5. Except as required by applicable law:
a. Tri-D Travel Agency Company Limited or its affiliates (including us or their officers, directors, agents, and employees) will not be liable for any losses, damages, or expenses whatsoever (whether or not arising out of or in connection with our use of the Site). You agree not to hold Tri-D Travel Agency Company Limited or its affiliates, including their directors, officers, employees, agents, and contractors, responsible for any indirect or consequential losses, damages, or expenses, including loss of profits, business, or goodwill (whether or not arising out of or in connection with our use of the Site); and
b. Except as otherwise provided in these Terms, Tri-D Travel Agency Company Limited and its affiliates will have no liability to you in any way.
11.6. You must comply with all applicable statutes and legislation, including obtaining all necessary licenses, in order to purchase products on this Site. Tri-D Travel Agency Company Limited makes no representations about, and assumes no responsibility for, the products offered on this Site.
11.7. The above exclusions do not affect any statutory rights that cannot be excluded.
11.8. Each of the above exclusions or limitations shall be construed as a separate and severable provision of these Terms of Use. 11.9. Tri-D Travel Agency Company Limited will make every effort to fulfill your order through the Tri-D Travel Agency Company Limited online store. However, Tri-D Travel Agency Company Limited will not be responsible if the Tri-D Travel Agency Company Limited online store refuses or is unable to fulfill this obligation for any reason, including, but not limited to, supply shortages, product/service withdrawals, errors in product prices/service descriptions, inability to obtain payment authorization, or you not meeting the eligibility criteria for the relevant product.

Intellectual Property

12.1. All software and content is provided, controlled, or licensed to Tri-D Travel Agency Company Limited by its third-party service provider, Unicorn Creative Limited. The intellectual property rights therein are owned by Tri-D Travel Agency Company Limited and are protected by intellectual property and copyright laws and international treaty provisions. Nothing in this Agreement shall confer upon the Customer any right or interest in or to such content; all other rights belong to Tri-D Travel Agency Company Limited.
12.2. Tri-D Travel Agency Company Limited reserves the right to withdraw or modify any feature of the Website without prior notice. We will not be liable if the Website is unavailable for any reason at any time.

Indemnification

You agree to indemnify and hold us (and our affiliates), and all of their directors, employees, contractors, licensors, suppliers, and agents, harmless from and against any and all claims, liabilities, losses, damages, costs, expenses (including legal fees), or other liabilities that may arise from your breach of this Agreement, its warranties, and its representations.

Linked Sites

This Website may provide links to other websites or resources. The content of these third-party websites is not operated or controlled by Tri-D Travel Agency Company Limited. Tri-D Travel Agency Company Limited is not responsible for the content of any linked website or any link contained in a link, or any changes or updates to such websites.

Termination

15.1. Tri-D Travel Agency Company Limited may terminate your access to this Website immediately without notice if you breach any of the terms of this Agreement.

15.2. Any rights accruing after the date of termination shall survive termination by either party.

Circumstances Beyond Our Control (Force Majeure)

Tri-D Travel Agency Company Limited is exempt from any obligation or liability under the Contract if it is unable to perform its obligations due to force majeure (including fire, casualty, accident, act of God, natural disaster, or any law, order, proclamation, regulation, requirement, or requirement of the Government of the Hong Kong Special Administrative Region or any of its agencies), strikes, labor disputes, labor shortages or unskilled labor, shortages or unavailability of products or raw materials, shipping delays, or any other cause beyond Tri-D Travel Agency Company Limited’s reasonable control (whether or not similar to the foregoing).

Updates to Terms and Conditions

Tri-D Travel Agency Company Limited reserves the right to amend these Terms and Conditions at its sole discretion without prior notice. Please review this Agreement before placing any order. By placing an order, you are deemed to have accepted this Agreement or any updated Agreement.

Severability

If any provision of this Agreement is held to be illegal, invalid, or unenforceable in any respect under the laws of any jurisdiction, the legality, validity, and enforceability of that provision under the laws of any other jurisdiction, and the remaining provisions of these Terms and Conditions, shall not be affected or excluded thereby.

Governing Law

This Agreement and all related policies shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. In the event of any dispute or claim arising in connection with these Terms and Conditions, the High Court of the Hong Kong Special Administrative Region shall have exclusive jurisdiction.

Contact Us

If you have any questions or would like to provide us with feedback, please contact us using the following contact information:
Tel: +852 94389918
Email: [email protected]
Address: Shop 5, G/F, Lee Fat Building, 30-36 Jardine’s Crescent, Causeway Bay